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Have you carefully checked and inspected your device? If a fault cannot be determined and a warranty case cannot be established, we will charge a minimum handling of 75.00 CHF.

Please note that we only provide warranty services for devices that have been purchased from Novis Electronics AG or Stilus SA as of 1 March 2023.

Devices that were not purchased from Novis Electronics or Stilus SA will be returned at a charge of CHF 35.- net.